Issue - meetings
Scottish Public Services Ombudsman Decisions and Inspector of Crematoria Complaint Decisions - CUS/23/090
Meeting: 23/03/2023 - Audit, Risk and Scrutiny Committee (Item 8)
PDF 315 KBDecision:
to note the details of the report.
Minutes:
With reference to article 9 of the minute of its meeting of 13 December 2022, the Committee had before it a report by the Director of Customer Services which provided information on all Scottish Public Services Ombudsman (SPSO) and Inspector of Cremations decisions made in relation to Aberdeen City Council since the last reporting cycle, to provide assurance that complaints and Scottish Welfare Fund applications were being handled appropriately.
The report recommended:-
that the Committee note the details of the report.
In response to a question relating to the number of Scottish Welfare Fund applications, the Revenue and Benefits Manager advised that there had been 17,500 applications submitted to date in the financial year 2022/2023.
The Committee resolved:-
to approve the recommendation contained in the report.