(i) to thank Alison MacLeod for the work which had been undertaken to move forward the discussion around performance monitoring;
(ii) in respect of readmissions (paragraph 3.17 in the report), to note that work was being undertaken, including discussions with partnerships who had reduced readmissions, and to note that the resulting action plan would be reported to the Clinical Care and Governance Committee;
(iii) to approve the proposals in relation to the performance monitoring approach and timescales as described in paragraphs 3.6 and 3.11 to 3.14 of the report;
(iv) to note the commentary in relation to the red indicators from the Annual Report which was reported to the IJB on 28 August 2018 in paragraph 3.14 of the report; and
(v) to instruct the Lead Strategy and Performance Manager to develop a local survey to provide robust and relevant feedback from those who use our services.