Decision details
Corporate Governance Service Outcome Improvement Report - CG/17/151
Decision Maker: Finance, Policy and Resources Committee
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Decision:
(i) to note the Service Outcome Improvement Report for the Corporate Governance Directorate and the information contained therein; and
(ii) that officers investigate whether statistics could be obtained and circulated to members in relation to the number of calls abandoned where people have contacted extension numbers (as opposed to the Customer Contact Centre).
Publication date: 06/02/2018
Date of decision: 01/02/2018
Decided at meeting: 01/02/2018 - Finance, Policy and Resources Committee
Accompanying Documents:
PDF 99 KB