Issue - meetings
Social Work Complaints - ECS/17/063
Meeting: 23/11/2017 - Audit, Risk and Scrutiny Committee (Item 9)
9 Social Work Complaints - ECS/17/063 
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Decision:
to note that the Scottish Public Services Ombudsman had provided external assurance that Aberdeen City Council was fully compliant with the Complaints Handling Procedure.
Minutes:
The Committee had before it a report by the Director of Education and Children’s Services which advised that the Council’s process for handling Social Work complaints had been deemed fully compliant by the Scottish Public Services Ombudsman.
The report recommended:
that the Committee note that the Scottish Public Services Ombudsman had provided external assurance that Aberdeen City Council was fully compliant with the Complaints Handling Procedure.
The Committee resolved:-
to approve the recommendation contained in the report.