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Issue - meetings

Care Management

Meeting: 08/05/2018 - Audit, Risk and Scrutiny Committee (Item 20)

20 Care Management - IA/AC/18/28 pdf icon PDF 178 KB

Decision:

(i)       in relation to a question from Councillor Duncan regarding compliance with recording details in the CareFirst system, to note that the procedure notes had been updated, workshops for staff would be provided and specific training would be given to employees;

(ii)      in relation to a question from Councillor Duncan regarding how CareFirst could be improved for Self-Directed Support, to note that additional work was required to make improvements to the CareFirst system in this area; and

(iii)      to otherwise note the content of the report and endorse the recommendations for improvement as agreed by the Service.

Minutes:

The Committee had before it a report by the Chief Internal Auditor which presented an audit in relation to Care Management which was undertaken to obtain assurance that care needs were being identified, planned and recorded accurately with the costs charged being appropriate and accurately controlled.

 

The Committee resolved:-

(i)       in relation to a question from Councillor Duncan regarding compliance with recording details in the CareFirst system, to note that the procedure notes had been updated, workshops for staff would be provided and specific training would be given to employees;

(ii)      in relation to a question from Councillor Duncan regarding how CareFirst could be improved for Self-Directed Support, to note that additional work was required to make improvements to the CareFirst system in this area; and

(iii)      to otherwise note the content of the report and endorse the recommendations for improvement as agreed by the Service.