Issue - meetings

(i)               to note the intention that a key principle of the commissioning approach would be the involvement of our citizens;

(ii)             to instruct the Director of Commissioning to undertake an audit and review of existing methods and activity of customer and citizen engagement and report back to the Committee with recommendations which:-

·      proposed a planned and co-ordinated approach to future engagement and consultation, ensuring that this meets the needs of both the Council and customers and citizens;

·      identified and spread best practice;

·      demonstrated how this would inform future commissioning.

(iii)            to instruct the Director of Commissioning to take forward a joint review, including Council, civic and partner representatives to explore civic representation and involvement, to address the questions detailed at paragraph 3.4.17 below.

The Committee had before it a report by the Director of Commissioning which provided an overview of current arrangements for engaging and consulting with customers and citizens and made recommendations to further develop this as part of the commissioning approach.

The report recommended:-

That the Committee –

(a)       note the intention that a key principle of the commissioning approach would be the involvement of our citizens;

(b)       instruct the Director of Commissioning to undertake an audit and review of existing methods and activity of customer and citizen engagement and report back to the Committee with recommendations which:-

·                     proposed a planned and co-ordinated approach to future engagement and consultation, ensuring that this meets the needs of both the Council and customers and citizens;

·                    identified and spread best practice; and

·                    demonstrated how this would inform future commissioning; and

(c)        instruct the Director of Commissioning to take forward a joint review, including Council, civic and partner representatives to explore civic representation and involvement, to address the questions detailed at paragraph 3.4.17 of the report.

The Committee resolved:

to approve the recommendations.