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Issue - meetings

Cash Collection - Customer Access Points - SHOULD

Meeting: 12/02/2020 - Audit, Risk and Scrutiny Committee (Item 11)

11 Customer Access Points and Service Centre - IA/2/2012 pdf icon PDF 236 KB

Decision:

to endorse the recommendations for improvement as agreed by the relevant function.

Minutes:

The Committee had before it a report by the Chief Internal Auditor which presented an audit in relation to Customer Access Points and Service Centre which was undertaken to provide assurance over procedures in operation relating to a sample of cash collection locations and included consideration of whether all income sources, income handling procedures and inventories were adequately controlled and completed.

 

The report recommended:-

That the Committee review, discuss and comment on the issues raised within the report and the attached appendix.

 

The Committee resolved:-

to endorse the recommendations for improvement as agreed by the relevant function.