Issue - meetings

(i)       to note the responses provided to questions from members; and

(ii)       to otherwise endorse the recommendations for improvement and agreed by the relevant function.

The Committee had before it a report by the Interim Chief Internal Auditor which presented an audit in relation to the Revenues and Benefits Academy System which was undertaken to provide assurance over system controls, including

access controls, system security and backups, interfaces, business continuity and contingency plans.

In response to question relating to why the Council were unable to match payments to customer accounts and what checks were made to ensure payments were credited appropriately, the Revenues and Benefits Manager advised that various checks were undertaken in relation to the suspense account and payments were matched where possible.

The Committee resolved:-

(i)       to note the response provided to a question from members; and

(ii)      to otherwise endorse the recommendations for improvement and agreed by the relevant function.