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Issue - meetings

Health and Care Experience Survey 2020 - HSCP.21.080

Meeting: 06/07/2021 - Integration Joint Board (Item 12)

12 Health and Care Experience Survey 2020 - HSCP.21.080 pdf icon PDF 581 KB

Decision:

The Board resolved :-

(i)            to note the Summary Comparison Results from the HACE Survey undertaken in 2019/2020;

(ii)          to instruct the Chief Officer to bring a report on the 2021/22 HACE Survey in July 2022 comparing these with the 2019/20 results i.e., pre-Covid and post-Covid;

(iii)         to instruct the Chief Officer to bring a report on the results of the Local Survey 2022 to the December 2022 meeting of the IJB; and

(iv)         to instruct the Chief Officer, ACHSCP to consider the presentation format of data comparisons.

 

Minutes:

The Board had before it the report from the Chief Officer, ACHSCP which presented the summary comparison results from the Health and Care Experience (HACE) Survey undertaken in 2019/20.

 

Members heard from the Lead Strategy and Performance Manager who advised that the survey was now out of date by some 18 months having been delayed due to the pandemic response and provided an overview of the report.

 

Members discussed the application of the RAG status throughout the document and enquired on instances of benchmarking.

 

Members were advised that there was little local influence with some of the data and its presentation which was set by a national standard requirement, however Member’s comments would be considered.

 

The report recommended :-

that the Board –

a)            note the Summary Comparison Results from the HACE Survey undertaken in 2019/2020;

b)            instruct the Chief Officer to bring a report on the 2021/22 HACE Survey in July 2022 comparing these with the 2019/20 results i.e., pre-Covid and post-Covid; and

c)            instruct the Chief Officer to bring a report on the results of the Local Survey 2022 to the December 2022 meeting of the IJB.

 

The Board resolved :-

(i)            to approve the recommendations and

(ii)          to instruct the Chief Officer, ACHSCP to consider the presentation format of data comparisons.