Issue - meetings

(i)             to note that the Chief Officer – Operations would liaise with colleagues in Data Insights in respect of how data was presented, noting the comments from Members in respect of when numbers and percentages were used (for example, in the indicator for the percentage of complaints resolved within timescale), and whether annual data could be considered for the sickness absence indicator which would illustrate an increase or decrease, given that monthly data would be based on a different number of working days depending on the month;

(ii)            in respect of the performance indicators relating to waste processing, to request that officers include a line in future reports to give context to the home composting figures, following the comments from officers that the data would take some time to reflect improvements which had been put in place;

(iii)          to request that the Chief Officer – Operations provide information outwith the meeting on the amount of waste which was diverted from the Energy from Waste plant to landfill due to the planned shutdown of the plant;

(iv)          to request that the Chief Officer – Operations circulate the Energy from Waste contingency plan to Members outwith the meeting; and

(v)           to otherwise note the report.

The Committee had before it a report by the Executive Director Corporate Services which presented the status of appropriate key performance measures relating to the services falling within its remit.

The report recommended:-

that the Committee note the report and provide comments and observations

on the performance information contained in the report Appendix A.

The Committee resolved:-

(i)       to note that the Chief Officer – Operations would liaise with colleagues in Data Insights in respect of how data was presented, noting the comments from Members in respect of when numbers and percentages were used (for example, in the indicator for the percentage of complaints resolved within timescale), and whether annual data could be considered for the sickness absence indicator which would illustrate an increase or decrease, given that monthly data would be based on a different number of working days depending on the month;

(ii)       in respect of the performance indicators relating to waste processing, to request that officers include a line in future reports to give context to the home composting figures, following the comments from officers that the data would take some time to reflect improvements which had been put in place;

(iii)      to request that the Chief Officer – Operations provide information outwith the meeting on the amount of waste which was diverted from the Energy from Waste plant to landfill due to the planned shutdown of the plant;

(iv)      to request that the Chief Officer – Operations circulate the Energy from Waste contingency plan to Members outwith the meeting; and

(v)      to otherwise note the report.