Issue - meetings

to note the report.

With reference to article 8 of the minute of its previous meeting, the Committee had before it a report by the Executive Director of Corporate Services which presented provided information on all Scottish Public Services Ombudsman (SPSO) and Inspector of Burial, Cremation and Funeral Directors decisions made in relation to Aberdeen City Council since the last reporting cycle, to provide assurance to Committee that complaints and Scottish Welfare Fund applications were being handled appropriately.

The report recommended:-

that the Committee note the report.

In response to a question to the change of decision in respect of a Community Care Grant application dated 18 February 2025, and whether officers agreed with the explanation, the Customer Service Manager advised that the applicant had not provided all the information at the initial stage to the Council, and that as the decision had been based on new information provided at the review stage, officers were content.

The Committee resolved:-

to note the report.